– We know what we’re good at and stick to it. –
Account Receivables Management
Do you have high A/R? We tackle A/R with specialized workflow and a dedicated team.
Claim Tracking & Followup
Are you having a hard time keeping up with whats happening with your claims? We’ve developed a system that allows us to monitor and track every claim we touch.
Coding of all encounters
Are you seeing a lot of denials because of coding errors? We’re fully equipped to handle coding for multiple specialties.
Eligibility and Benefit Verification
Can’t find enough time to implement a successful patient work flow? Eligibility checks, benefit verification, insurance follow-up, you name it, we can handle it for you.
All of our Medical Billing Services
We consistently pursue cases where a payment or denial has been made incorrectly. This involves looking after denied claims and reopening them to receive maximum reimbursement from the insurance companies.
We take the doctors notes from a patient visit and translate them into the proper diagnosis (ICD-10 code) and treatment medical billing codes such as CPT codes. This is for the purpose of reimbursing the provider and classifying diseases and treatments.
We submit an insurance claim that has all the necessary correct information without any omissions or mistakes that allows it to be processed and paid promptly.
This refers to when a patient’s health insurance plan requires them to get permission from their insurance providers before receiving certain healthcare services. We consult with the insurance company and get authorization for the service to avoid denied coverage.
We provide comprehensive and customized reporting to give you an in-depth review of what happening with your financials.
When claims get denied, we review them extensively to determine the root cause. Once the cause is determined, we correct the claim for re-submission.
We request for the insurer to review a decision or grievance regarding a denied claim.
We followup with all claims worked with our proven strategy and utilization of technology tools.
Our follow up process goes deeper with dedicated staff collaborating with insurance reps to get a full understanding on claims status.
We verify if the patient is determined to be eligible for health care coverage and what type of benefits or services are provided by their health care plan.
We provide a record of account status to patients to advise them of the previous periods transactions and activity on their account.
We post results of a reviewed claim in the EMR system, after a determination and payment has been made to the provider or beneficiary.
SERVICE OPTIONS FOR MEDICAL BILLING AND CODING
As a family owned business, we are able to offer our service agreements on a month to month basis, with no long term lock-ins and upfront charge. We charge either hourly, monthly, or based on a requested budget by the client. Any Services that are not listed, can be added on for an additional fee.
WHICH SPECIALTIES CAN BENEFIT FROM OUR MEDICAL BILLING SERVICES
Don’t see your specialty? No Worries!
Ask us if we cover your specialty.
- Behavioral Health
- Family Practice
- Internal Medicine
- Pain Management
- Physical Therapy
WHICH EMR SYSTEMS DO WE KNOW
The Reliance Medical Management, LLC team has been great to work with. They keep you informed about the process and give you tools to view data that has been submitted. Reliance MM are very professional and I would certainly recommend their company.
I have had nothing but a positive experience with Reliance. All correspondence is professional, courteous, and quick. I would recommend this company to anyone who is looking for a dependable billing service!
Deidre and the team at Reliance are unmatched in their prompt response to any request for assistance. Their knowledge of all things with regard to medical office mgmt. to include A/R, EHR, Reporting, Credentialing & Payor relations are excellent! They are genuinely sincere about helping you and your practice be successful!! 100% Integrity!” I can offer this review because I’ve worked with other companies that were seemingly well-presented and came highly recommended only to discover that they were largely misrepresenting their services and/or value. Trust me, you can’t go wrong with RMM.
We have used Reliance for more than 2 years and the experience has always been positive. They are very prompt with response to e-mails and phone calls and are very thorough in the reporting of activity on our claims. I am convinced that we have been paid for claims through their work that we would not have been able to get paid on our own. The staff is very knowledgeable and more than willing to answer any questions put forth. We are extremely happy with our decision to hire Reliance.