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Medical Billing Services

Your office is only as productive as it is resourceful. Let us help you find the balance. We use experience and innovative technology to accurately submit and code claims. As a family owned business, we are able to offer our service agreements on a month to month basis with no long term lock-ins. For medical billing service packages, we charge on a fix rate per month.
Account Receivables Management

Do you have high A/R? We tackle A/R with specialized workflow and a dedicated team.

Claim Tracking & Followup

Are you having a hard time keeping up with whats happening with your claims? We’ve developed a system that allows us to monitor and track every claim we touch.

Coding of all encounters

Are you seeing a lot of denials because of coding errors? We’re fully equipped to handle coding for multiple specialties.

Eligibility and Benefit Verification

Can’t find enough time to implement a successful patient work flow? Eligibility checks, benefit verification, insurance follow-up, you name it, we can handle it for you.

All of our Medical Billing Services

We consistently pursue cases where a payment or denial has been made incorrectly. This involves looking after denied claims and reopening them to receive maximum reimbursement from the insurance companies.

We take the doctors notes from a patient visit and translate them into the proper diagnosis (ICD-10 code) and treatment medical billing codes such as CPT codes. This is for the purpose of reimbursing the provider and classifying diseases and treatments.

We submit an insurance claim that has all the necessary correct information without any omissions or mistakes that allows it to be processed and paid promptly.

This refers to when a patient’s health insurance plan requires them to get permission from their insurance providers before receiving certain healthcare services. We consult with the insurance company and get authorization for the service to avoid denied coverage.

We provide comprehensive and customized reporting to give you an in-depth review of what happening with your financials.

When claims get denied, we review them extensively to determine the root cause. Once the cause is determined, we correct the claim for re-submission.

We request for the insurer to review a decision or grievance regarding a denied claim.

We followup with all claims worked with our proven strategy and utilization of technology tools.

Our follow up process goes deeper with dedicated staff collaborating with insurance reps to get a full understanding on claims status.

We verify if the patient is determined to be eligible for health care coverage and what type of benefits or services are provided by their health care plan.

We provide a record of account status to patients to advise them of the previous periods transactions and activity on their account.

We post results of a reviewed claim in the EMR system, after a determination and payment has been made to the provider or beneficiary.


Don’t see your specialty? No Worries!

Ask us if we cover your specialty.

  • Cardiology
  • Chiropractic
  • Dermatology
  • Endocrinology
  • Facility/Inpatient
  • Family Practice
  • Internal Medicine
  • Ob/Gyn
  • Pain Management
  • Pediatric
  • Physical Therapy
  • Surgery


Don’t see your specific EHR system? No Worries!

We take time to train ourselves on any new system during onboarding week.

Kevie Wilkins
Wilkins Home
Managing Partner


The Reliance Medical Management, LLC team has been great to work with. They keep you informed about the process and give you tools to view data that has been submitted. Reliance MM are very professional and I would certainly recommend their company.

Charlotte St. Juste


I have had nothing but a positive experience with Reliance. All correspondence is professional, courteous, and quick. I would recommend this company to anyone who is looking for a dependable billing service!

Jane Johnson
The Jones Center For Women's Health
Practice Manager


Deidre and the team at Reliance are unmatched in their prompt response to any request for assistance. Their knowledge of all things with regard to medical office mgmt. to include A/R, EHR, Reporting, Credentialing & Payor relations are excellent! They are genuinely sincere about helping you and your practice be successful!! 100% Integrity!” I can offer this review because I’ve worked with other companies that were seemingly well-presented and came highly recommended only to discover that they were largely misrepresenting their services and/or value. Trust me, you can’t go wrong with RMM.

Jenna Schutzer
Highland OB/GYN


We have used Reliance for more than 2 years and the experience has always been positive. They are very prompt with response to e-mails and phone calls and are very thorough in the reporting of activity on our claims. I am convinced that we have been paid for claims through their work that we would not have been able to get paid on our own. The staff is very knowledgeable and more than willing to answer any questions put forth. We are extremely happy with our decision to hire Reliance.

Andre Hall, MD
Birth & Women's Care OB/GYN
Owner, MD


Reliance Medical Management has been a phenomenal partner for my medical practice Birth And Womens Care, PA. I highly recommend their services without reservation as I have found them to be diligent, highly accurate, and responsive to the needs of my staff, my patience, and myself in terms of account management. You will not be disappointed with their services.

Becky Carroll
Highland Family Practice P.A.
Practice Manager


We found Reliance online. It is one of the best decisions we have ever made. Everyone is so helpful and such a pleasure to work with. I really feel getting established and working with them has been so easy. If you are looking for a billing company I would encourage you to reach out to Reliance first. You will not regret it.

Nikia Boykin
Eastover Family Care Center
Practice Manager


This billing service is our super hero! They are the perfect well oiled machine. For every issue that our office had prior to this company taking over our billing they have found a fix. I wish we would have changed billing companies much earlier! We appreciate our new found relationship and look forward to the long haul!

Gary Livine
Carolina Meadows
Chief Financial Officer

Our experience working with Reliance has been phenomenal. They are responsive, caring and experienced. Deirdre, Eric and their team have all been easy to engage with and have really helped to improve our internal documentation procedures. I highly recommend their services and would be happy to supply a reference anytime. This is the easiest decision I’ve ever made about posting a 5 star review.


We can help you increase your revenue while providing accurate billing and coding submissions with an approach that tailors to you. Submit the request below to receive a personalized service quote.

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