our services

Here's What We Do Better


Act Now!

For new clients, we are offering $250 off your monthly service agreement for the first 3 months.

Deal Expires September 30, 2018


The Nuts & Bolts

  • Account Receivables Management
  • Old Account Receivables Recovery
  • Coding of all encounters
  • Electronic and Paper Claims Submission
  • Primary & Secondary Insurance Billing
  • ​Authorization Request and Tracking
  • Customizing Billing & Management Reports
  • Denial Review and Management
  • Appeal of all Denied or Low Paid Claims
  • Tracking and follow-up on Unpaid Claims​
  • Extensive Insurance Follow Up
  • Eligibility and Benefit Verification
  • Patient Statement Processing and Mailing
  • Posting of Insurance and Patient Payments
  • Staffing Management
  • Employee Training
  • ​EHR and EMR Training​
  • HIPAA Privacy/Security Training
  • Proper Documentation Management​
  • Medical Chart Audits and Review​
  • Setting-up  and Transition Assistance
  • Patient Scheduling and Flow Management
  • Office Evaluations and Analysis ​​
  • Office Bookkeeping
  • Customized patient services log for convenience
  • Handling patient A/R
  • Routing of patient collection calls to Reliance Patient Services line
  • Collecting patient payments
  • Sending patient statements
  • Calling patients to notify them of their balance
  • Assisting patients in providing insurance companies with additional information required from patient
  • Educating patients in understanding their insurance policy
  • Ensuring patient balances are accurate
  • Fee Schedule Review
  • Fee Schedule Analysis
  • Provider Enrollment
  • Assistance with NCQA
  • Continuous Monitoring

Our Medical Billing Specialties

  • Behavioral Health
  • Cardiology
  • Chiropractic
  • Dermatology
  • Facility/Inpatient
  • Family Practice
  • Internal Medicine
  • Ob/Gyn
  • Pain Management
  • Pediatric
  • Physical Therapy
  • Surgery

Things we can do for you

We believe what sets us apart is that we offer a SIMPLE, AFFORDABLE, & RELIABLE model.

  • All of our service agreements are month to month.
  • We’re family owned, so there are no hidden agendas.
  • Our team gets started working on your account right away.
  • We believe in full transparency with our clients.
  • We send comprehensive reporting to keep our clients up to date with their data.
  • We are HIPAA compliant and keep all information in our secure server.
  • We conduct on-site or virtual meetings annually with our clients.
  • We are Highly rated and BBB accredited​


  • We allow price and services negotiation to give our clients the best package to fill their needs.
  • We give clients an opportunity to set their budget through flex choice.
  • We have no hidden fees.
  • Clients can opt-out anytime with a 30-day written notice.

Check out our Home, About Us, The Medical Billing Process, Insurance FAQs, or Contacting Reliance Patient Services page. If you have any questions please contact us.